Notice of Non-Discrimination

Billet Health complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, sex, or any other category protected by applicable law.

Billet Health is committed to providing compassionate, respectful, and accessible care to every patient, resident, client, family member, caregiver, and visitor.

Equal Access to Care

Billet Health provides services without discrimination. We do not:

• Deny care or services based on a protected characteristic
• Provide different or lesser services based on a protected characteristic
• Exclude individuals from participation in our programs or services
• Treat individuals differently because of race, color, national origin, age, disability, sex, or other protected status

Communication Assistance

Billet Health provides reasonable assistance to help individuals communicate effectively with us. This may include:

• Qualified interpreters
• Auxiliary aids and services
• Written information in accessible formats
• Communication support for individuals who are deaf, hard of hearing, blind, visually impaired, or have speech-related disabilities

These services are available free of charge when required by law and necessary for effective communication.

Language Assistance

Billet Health may provide language assistance services to individuals whose primary language is not English, when required by law and necessary for access to care.

This may include qualified interpreters or translated written information.

Accessibility Support

Billet Health is committed to making our programs, services, and communications accessible to individuals with disabilities. If you need assistance accessing care, understanding information, or communicating with our team, please contact us.

Grievance Procedure

If you believe Billet Health has failed to provide appropriate assistance or has discriminated in another way, you may file a grievance with:

Billet Health Civil Rights Coordinator
[Insert Name or Department]
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]

You may file a grievance in person, by mail, by phone, or by email. If you need help filing a grievance, Billet Health will make reasonable efforts to assist you.

Filing a Complaint With the Office for Civil Rights

You may also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

Filing a complaint will not affect your care, services, or treatment. Billet Health does not retaliate against anyone for filing a complaint, participating in an investigation, or opposing discriminatory practices.

Commitment to Respectful Care

Billet Health believes every person deserves care that is respectful, compassionate, and accessible. Our mission is to support individuals and families with dignity, clarity, and compassion across every service we provide.